OUR STORE POLICIES
Things You Need to Know
We founded ECOHOMME with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
OUR RETURN POLICY
Everything You Need to Know
Mindful Beauty Refund Policy
If you’re looking to return or exchange your order for whatever reason, we're here to help!
We offer free returns or exchanges within 30 days of receiving your order.
You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Discounted items are final and cannot be returned or exchanged.
Returned items must have tags still on and be returned in original packaging.
Returned items must have no visible signs of wear or use.
To initiate a return or exchange, please complete the following steps:
Using your email address and order ID choose the products you wish to return or exchange from your order and send us an email to alert us.
Then print off the order receipt and INCLUDE this in what you post so we know who the package is from and so we can deal with the return as fast as possible.
The send the products by mail back to us at:
EcoHomme (Mindful Beauty)
Co. Limerick, V94 XY0H, Ireland
Our email is firstname.lastname@example.org
Our contact number is +353 (0)61 387959 / +353 (0)87 1929067
EcoHomme will not refund the cost of the initial carriage by our courier of the products to you but will refund the cost of the products if they are not damaged as a above.
We can refund in a matter of hours if needed.
Thanks for your continued support.
Feel free to email us with any questions.
Having been in business now for over five years we are delighted to say that we have never had anyone seek a refund.
This is down to the quality, purity, naturalness and efficacy of the products.